Shipping Policy

At KS Kravings, we are committed to delivering premium quality food products safely and efficiently across India. This Shipping Policy explains our shipping process, timelines, and customer responsibilities.

1. Free Shipping

KS Kravings proudly offers FREE SHIPPING on all eligible products across India. No additional shipping charges will be applied during checkout unless specifically mentioned for special orders or bulk deliveries.

2. Order Processing Time

Orders are generally processed within 1 to 3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

3. Estimated Delivery Time

  • Metro Cities: 2 - 5 Business Days
  • Other Cities & Towns: 4 - 8 Business Days
  • Remote Areas: 5 - 12 Business Days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, government restrictions, or unforeseen logistical delays.

4. Shipping Coverage

We currently deliver across most serviceable pin codes in India through trusted logistics and courier partners.

5. Packaging & Quality Assurance

All products are hygienically packed with proper quality checks to ensure freshness, safety, and product integrity during transit.

6. Delayed Deliveries

While we strive to ensure timely delivery, KS Kravings shall not be held responsible for delays caused due to:

  • Natural calamities
  • Transport strikes
  • Government restrictions
  • Courier partner delays
  • Incorrect shipping details provided by customers

7. Order Tracking

Customers may track their orders through the customer dashboard or through shipment tracking details shared after dispatch.

8. Failed Delivery Attempts

If delivery attempts fail due to customer unavailability, incorrect address, or unreachable phone numbers, the shipment may be returned or re-attempted as per courier partner policies.

9. Damaged Or Tampered Packages

Customers are advised to inspect packages at the time of delivery. If the package appears damaged, tampered, or opened, customers should refuse delivery and contact our support team immediately.

10. Legal Compliance

This Shipping Policy is governed in accordance with applicable Indian laws, including consumer protection regulations and e-commerce guidelines issued by relevant authorities.

11. Contact Us

For shipping-related queries or support, contact us:

  • Email: kskravings2026@gmail.com
  • Phone: +91 9440920348
  • Address: Flat No.T-1, Third Floor, Bobby Home Apartment, Mandala Street, Srikakulam - 532001, Andhra Pradesh, India
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